Get WiFi access using eduroam on campus or ResNet in halls of residence. 

Booking, buying and borrowing equipment 

Booking PCs and study spaces 

Book a PC on campus or PCs or study spaces at The Hive, our university library. 

You can also remotely access specialist course software or lab processing power from any Windows or Android device, on or off campus. 

Borrowing and buying equipment 

Borrow laptops and MacBooks from IT. If you want to buy your own laptop or tablet, use your Reach bursary to cover part of the cost.  

Check whether you are eligible for the Access to Learning fund for additional help buying equipment. 

Get your own free copies of Office 365, SPSS and other software via the Student Software Store. 

Email and file storage 

You get a University email address and file storage via Office 365. 

Make sure you check your university email regularly as this is how we will communicate with you.

Online learning 

Find out how best to engage with online lectures and seminars using our ABC of Digital Teaching and Learning which lists all the online learning tools you can use. 

This short course helps you become a confident online learner, helping you work out the best tools and strategies for your online learning. It takes 2 hours per week for 3 weeks and is free to join.


University systems work best using either Google Chrome or Mozilla Firefox. You can download these for free.

We don’t support Microsoft Internet Explorer, Apple Safari and Microsoft Edge and you’ll find that some online learning systems won’t work reliably if you use them.


All of your course information, including learning materials, reading lists and announcements, is available on Blackboard (video 2:20). This is our Virtual Learning Environment (VLE) and can be found in MyDay, the student portal.  

You should check Blackboard regularly for course announcements and other important information.


Some courses use PebblePad (video 2:31), an e-portfolio system. It’s used for recording personal and continuing professional development activities 

Blended learning and Blackboard Collaborate 

In 2020/21, the University is delivering blended teaching and learning (video 2:05).  

Some lectures and seminars will be delivered online using Collaborate (video 2:13), our online classroom, which you can access through Blackboard.  

Our guide to studying in 2020 helps you work out how to: 

  • make the most of online and recorded sessions 
  • manage your time from home 
  • collaborate with other students online 
  • take digital notes 

Get help 

The TEL team can help with issues around any of the University’s online learning tools. 

Contact IT by phone, online helpdesk, or live chat with any other queries.